Our Blog

Insights from WAY2PAY on Retail & Hospitality, Voice Tech & more!

Supporting your Staff through the Pandemic

Supporting your Staff through the Pandemic

The pandemic has brought with it many challenges for the hospitality industry. It’s an industry also known for it's resilience. It is no secret that hospitality staff work long and busy hours. So, to go from this to furlough can be a shock to the system. Taking that time to check up on staff members and staying connected is more important than ever. The main thing keeping people connected during this pandemic is technology. Friday night zooms...

read more
How Voice Technology can Help Hotels Save Money and Boost Revenue

How Voice Technology can Help Hotels Save Money and Boost Revenue

Investing in technology for your business can seem daunting at first. Although some may think that voice tech is quite new to the hotel industry, a report done by Lodging Technology in 2019 found that 75% of hoteliers have plans to invest in voice-enabled technology. It’s no secret that the hotel industry has been faced with many challenges when the pandemic hit in 2020. American Hotel & Lodging Association carried out a survey which found...

read more
Building Trust: Privacy and Voice Technology

Building Trust: Privacy and Voice Technology

Ensuring your customers feel at ease when it comes to privacy and data protection Voice assistance is an exciting new concept. It helps boost personalisation and improve customer service. However, privacy and data protection concerns need to be considered. A research study from Carnegie Mellon's CyLab Security and Privacy Institute found that nearly half the people asked said they have searched hotel rooms for hidden devices. For our guests to...

read more
Alexa, help me get through lockdown

Alexa, help me get through lockdown

Finding it hard to motivate yourself or have so much on you have no idea where to start? Whether you are in a national lockdown, struggling to find motivation during winter or simply need an extra hand to help you get through the day, then Alexa might be able to stretch out a (virtual) hand to you.   Alexa, help me find something to do… Think of your voice assistant as that energetic friend on holiday. They want you to start your day right...

read more
Technology: Helping your Business through the Pandemic

Technology: Helping your Business through the Pandemic

One way to get ahead of competitors is to be ahead of the game. Due to Covid the goal to bring something unique to the industry also needs to be accompanied with ensuring your customers safety. Technology has the hotel industry covered here. Even after the pandemic, raised expectations of cleanliness and safety will remain, so investing in this change is important. So, what tech are we talking about exactly?   Introducing Chatbots Many of...

read more
Voice Assistants growth in Light of Lockdown

Voice Assistants growth in Light of Lockdown

Voice assistants may still seem future-like; but it is growing in popularity. Voice technology does not stop at telling Alexa to “turn off the music” or “turn on the lights”. Using it can help ease our lockdown boredom or reduce the added stress of multitasking. Juggling a full-time job and home-schooling your six-year-old can be difficult. By spending more time at home, you can explore how best to use your device to make life a little easier....

read more

Request a demo

+44 (0) 116 276 9999

hello@way2pay.io


Address

WAY2PAY, Focus House

Millenium Way West

Nottingham, NG8 6AS

Contact

hello@way2pay.io

+44 (0) 1773  530 303