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Insights from WAY2PAY on Retail & Hospitality, Voice Tech & more!

Using Technology to Help the Elderly

Using Technology to Help the Elderly

Many people are fascinated by technology. The excitement of new technology being introduced is often the hot topic. But not everyone feels like this about technology. Some people, including the elderly, feel frustrated by technology. Countless times I have had to help my parents with technology that is simple to me but to them is impossible. There have been articles around topics such as the elderly feeling left behind in the cashless society....

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AI-Powered technology in the work space

AI-Powered technology in the work space

Virtual assistants helping us at work? Yes please. Work can be stressful, sometimes so stressful you don't even know where to start. So when tech could help you with tasks then why refuse! It was only a matter of time until virtual assistants shifted from solely being used in our personal lives to also being used in our work lives. Voice tech makes our day-to-day tasks easier so it only makes sense to apply the technology to our work lives. My...

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Could AI have a role to play in police work?

Could AI have a role to play in police work?

Most of us will have used artificial intelligence in our day-to-day life. Think of things like: Face ID on your phone. Using google maps. Voice assistants, like Siri for example. Without google maps I'd be lost, quite literally. These technologies are becoming an essential part of our daily life that we rely on. Voice assistants can help us with several things: Our shopping list To-do lists Cooking The list goes on… But could it also help with...

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Voice Assistants Role in Supporting Mental Health

Voice Assistants Role in Supporting Mental Health

Mental health statistics have shown that one in eight adults receive mental health treatment, with 3% receiving psychological therapy. It is estimated that 75% of people with mental health problems in England might not have access to the treatment they need. There are several barriers preventing people from accessing the right treatment: The stigma surrounding mental health. The waiting lists cause time delays. Patients' budgets and time are...

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The Future Role of Virtual Assistants in Travel

The Future Role of Virtual Assistants in Travel

Statista Research Department forecasts have suggested that by 2024 the number of digital voice assistants will be at 8.4 billion units, higher than the world’s population, which is currently at 7.8 billion. AI-powered technology may one day act as our virtual assistants. From this information alone it may suggest that, one day, users may be heavily reliant on virtual assistants. The travel industry is probably one of the first industries that...

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Three Reasons to Introduce Voice Assistants to your Hotel

Three Reasons to Introduce Voice Assistants to your Hotel

The hotel industry is a competitive one. Everyone is competing to be the best. Keeping up with trends is important. Technology is constantly growing and new new ideas are being introduced to the market. A report done by Lodging Technology in 2019 found that 79% of respondents named voice technology as the technology that holds the most potential in the near-future. Personal use of voice assistance has grown hugely, especially over lockdown....

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